Returns & Cancellation Policy

Customers have the right to return all products within 7 days of delivery or pickup, for purchases from our online shop.

By accessing our website and/or placing orders, you are accepting and consenting to the practices described in this “Returns and Cancellation Policy”, “Terms and Conditions” and in the “Privacy Policy”

RETURNS POLICY

Unopened, unused and in the original packaging

The return must be sent to us by Primewell Courier or Akis Express (free of charge) within 7 days from the purchase date, along with the receipt. In this case you can receive a refund for the value of your purchase.

Opened, unused and in the original packaging

The return must be sent to us by Primewell Courier or Akis Express (free of charge) within 7 days from delivery or pickup date, along with the receipt of purchase. The product will be checked from our Service Department, and if it complies with our Warranty Policy we will proceed with the exchange. In this case you can receive a refund for the value of your purchase.

Primewell Courier

Akis Express

CANCELLATION POLICY

How to cancel an online order

You can cancel your order up to 1 working day, after the order confirmation date. After the dispatch of the product, your order status will automatically update and you will no longer be able to cancel your order. You can of course, return the product you bought following our Returns Policy.

For any other information or question you can always contact us at:

  1. By phone calling us at: +357-22028857
  2. Online, using our contact form here
  3. By email at: sales@e-public.store

Changes to our Returns and Cancellation Policy

We reserve the right to change or update our Returns and Cancellation Policy. We will however post any changes on this page.

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